Who We Are
We exist to make the first step in a family’s path to recovery the right step through knowledgeable, unbiased, and helpful information while continuing to provide relevant resources throughout their entire recovery journey.
Independent & Unbiased
We do not own nor are operated by a treatment center. We strive to remain objective and only present facts about providers, treatment approaches, and so on.
Our guiding principle is to put the patient first. We never put the needs of sponsors over the goal of helping every person that comes to the site. Here are some ways our sites may stand apart from others:
- We don’t charge for listings. Often listing sites will purposefully hide information on free listings, like the phone number or website in order to try to coax more providers into paying for sponsorships. This hurts the patient’s experience and we don’t believe in delegitimizing providers that don’t or can’t pay. All of the offerings we provide to sponsors are in addition to the good quality, baseline listing we give to any provider. (Think Yelp or TripAdvisor)
- The only phone numbers on center pages are for the actual center. Often, treatment directories build a business on pushing people to call their call center. Sometimes, the call center phone number is shown in such a way that a consumer thinks they are calling a treatment center’s direct line, but in fact they are calling a call center who may try to funnel this person to a particular center. We avoid this altogether, by only listing the actual provider’s number on the page.
- We do not take referral fees of any kind from providers. We also don’t sell leads.
- There is no hotline. We don’t aggregate our visitors information or sell calls or leads in any way. 100% of our listings and advertising is branded by the treatment center, so patients are always talking directly to a vetted provider, never a middle man.
Getting involved with marketing while attending seminary, Ben has found the perfect niche—marketing that helps change people’s lives. Since 2010, he’s been helping treatment programs around the world connect with patients through the Internet, whether that’s treatment centers in India reaching low-income people on their mobile phones or luxury centers in the US.
Jeremiah has been helping treatment centers do effective, ethical marketing for over 10 years. He’s a prominent expert in treatment center brand-building, communication and advertising. He is passionate that ever person counts and that every interaction must put patient first.
Director of Research
Olivia has years of experience in addiction treatment marketing with both in-house and agency teams. She will complete her Masters of Science in Addiction Studies through VCU’s IPAS program in 2020. She oversees the quality and helpfulness of the content on our sites, making sure the patient is always first.
Web Development Director
Our full-time web developer extraordinaire, Bailey is continually working to make our sites better, faster, and more user-friendly. He is passionate and excited about the opportunity to use modern technology to combat addiction.